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Emergency Info
Emergency Response

Immediate Action When Disaster Strikes

Coordinated response to save lives, protect property, and meet basic human needs

What is Emergency Response?

Emergency response encompasses the immediate actions taken following a disaster to save lives, protect property, and meet basic human needs. This critical phase requires coordinated efforts from first responders, emergency management agencies, volunteers, and the affected community. Effective response depends on comprehensive planning, trained personnel, established procedures, and rapid mobilization of resources.

Immediate Response (0-12 Hours)

Critical first actions in the immediate aftermath of disaster

  • Emergency notifications and warnings
  • Search and rescue operations
  • Medical triage and emergency care
  • Evacuations and sheltering
  • Security and traffic control
  • Initial damage assessment
  • Emergency communications setup

Short-Term Response (12 Hours - 3 Days)

Sustaining emergency operations and expanding support

  • Mass care and shelter operations
  • Emergency feeding and hydration
  • Debris clearance for access
  • Utility restoration priorities
  • Mental health crisis counseling
  • Resource coordination and logistics
  • Media and public information

Sustained Response (3 Days+)

Extended operations transitioning to recovery phase

  • Ongoing shelter and feeding operations
  • Temporary housing assistance
  • Disaster assistance applications
  • Infrastructure damage assessment
  • Environmental health monitoring
  • Donations and volunteer management
  • Recovery planning initiation

Incident Command System (ICS)

Standardized approach for emergency management across all response partners

What is ICS?

The Incident Command System is a standardized organizational structure designed to enable effective, efficient incident management by integrating facilities, equipment, personnel, procedures, and communications operating within a common organizational structure. ICS is used by all levels of government, NGOs, and private sector organizations during emergency response.

Key Benefits of ICS:

  • Common terminology - Eliminates communication confusion
  • Modular organization - Scalable from small to large incidents
  • Unified command - Multiple agencies work together seamlessly
  • Span of control - Manageable supervisor-to-staff ratios
  • Resource management - Systematic tracking and deployment
  • Accountability - Clear chain of command and documentation

ICS Organizational Structure

Incident Commander Overall responsibility for incident management
Public Information Officer Media relations & public communications
Safety Officer Responder safety & hazard monitoring
Liaison Officer Coordination with external agencies
Operations Section Tactical response activities
Planning Section Resource tracking & documentation
Logistics Section Resource support & services
Finance/Admin Section Cost tracking & financial matters

First Responder Roles

Fire & Rescue

Primary responsibilities during emergency response:

  • Search and rescue operations
  • Fire suppression and prevention
  • Hazardous materials response
  • Technical rescue (confined space, high angle)
  • Emergency medical response
  • Building safety assessments

Law Enforcement

Critical public safety functions:

  • Traffic and crowd control
  • Area security and access control
  • Evacuation enforcement
  • Search and rescue support
  • Investigation and evidence preservation
  • Public order maintenance

Emergency Medical Services

Medical response and patient care:

  • Mass casualty incident management
  • Medical triage and treatment
  • Patient transportation
  • Field hospitals and medical shelters
  • Public health coordination
  • Mental health crisis intervention

Public Works

Infrastructure and utility services:

  • Debris clearance for access
  • Emergency utility repairs
  • Road and bridge assessments
  • Water system restoration
  • Sanitation services
  • Equipment and resource support

Emergency Management

Coordination and resource management:

  • Emergency Operations Center activation
  • Multi-agency coordination
  • Resource procurement and allocation
  • Damage assessment coordination
  • State and federal assistance requests
  • Public information coordination

Volunteer Organizations

Community support and assistance:

  • Mass care and shelter operations
  • Emergency feeding services
  • Distribution of emergency supplies
  • Emotional and spiritual care
  • Donations management
  • Recovery assistance programs

Multi-Agency Coordination

Emergency Operations Center (EOC)

The EOC serves as the central coordination facility for emergency response, bringing together key decision-makers and support staff to manage resources, coordinate activities, and provide strategic direction.

EOC Functions:

  • Situation assessment and monitoring
  • Resource allocation and tracking
  • Multi-agency coordination
  • Information sharing and analysis
  • Strategic decision-making
  • External agency liaison
  • Public information management

Mutual Aid Agreements

Mutual aid agreements establish frameworks for neighboring jurisdictions to provide assistance during emergencies. These pre-established agreements streamline the process of requesting and receiving help.

Types of Mutual Aid:

  • Local government agreements
  • Regional compact arrangements
  • State-to-state assistance (EMAC)
  • Fire service automatic aid
  • Law enforcement task forces
  • Public works resource sharing
  • Emergency medical service networks

State & Federal Support

When local resources are overwhelmed, state and federal assistance provides critical additional capacity through pre-established emergency management frameworks.

Support Mechanisms:

  • State Emergency Operations Center coordination
  • National Guard deployment
  • FEMA Regional Response Coordination Center
  • Emergency Support Functions (ESFs)
  • Federal disaster declarations
  • Urban Search and Rescue teams
  • Disaster Medical Assistance Teams

Get Trained for Emergency Response

Learn critical skills through CERT, first aid, and emergency response training programs.